Dozens of passengers were stranded in Europe for a second night on Saturday after their US-bound flight made an emergency landing in Dublin due to engine failure, according to passengers.
On Friday, Brussels Airlines flight 101 was en route from Brussels to New York when pilots issued a “pan-pan” message, which indicates a less serious problem than a “mayday,” while flying at 37,000 feet, according to aviation media and tracking websites.
According to Aviation Herald, an independent website that tracks airplane incidents, the pilots of the 12-year-old Airbus A330-300 requested a divert to Shannon in western Ireland but were directed to Dublin by the airline.
Brussels Airlines, a subsidiary of Lufthansa (LHAG.DE), confirmed that the plane had diverted due to an engine warning and that the pilots had followed standard procedure.
Passengers praised the crew but complained that they were put up in hotels in Dublin before being flown to Paris on Saturday, where many were unable to board overcrowded flights to New York on the eve of Thanksgiving in the United States.
Maja Schmidt, 18, from Germany, was among them. She was on her way to New York to work as an au pair.
“They didn’t have any vegetarian options, so I ate bread and a cookie,” she told Reuters. The airline stated that it has a policy of providing vegetarian meals and blamed the issue on a hotel.
Oliver Sommerburg, 22, from near Hamburg, Germany, was also on board, flying for the first time.
“It was insane; I have no idea what was going on. They don’t say anything to us “He stated.
A Belgian judicial officer, Bernard Vidick, said he was denied a connecting flight in Paris because the plane carrying stranded passengers from Dublin was also delayed.
“This means that we are stranded in Paris when we should be in New York. We’re squandering two of our few vacation days “According to Reuters, he stated.
We did everything we could to help our passengers in difficult situations… but we were unable to provide an optimal solution for everyone. “We sincerely apologize for any inconvenience this has caused our customers,” the airline said.
Airline carriers serving the United States are bracing for congestion and delays next week as the Thanksgiving holiday coincides with airline labor shortages.